How to order
Ordering your personalised gift is easy here at White Rose Designs, when you have found the item you would like to order, you will see various choices on the right hand side of the page, where you can personalise it. Typically, you will choose the colour of the text and your choice of font, but you
may also have other choices, for example, there may be a choice of bag colours or sizes. After you have chosen your options, you will see a box where you will be able to enter the text you want to see on the item, please use the following format. For example to order the lovely gift bag in the photo, you would enter in the text box:
Line 1 - For my Hubby to be
Line 2 - Stephen
Line 3 - A little gift before we say I do.
Please note that we will use the text exactly as you write it, so try to be as accurate as possible!
Complete your order
When you are happy with your choices and are ready to order, place the item in your basket, then go on to your next item by clicking on the chevron at the top of the 'cart' box (looks like < ) to go back to the choice page (you will only have to change the text, the colour choices will remain the same, unless you want to change them) and add all your items. When all your items are in the cart, click on 'View Cart' where you will be able to enter your choice of shipping type. For UK orders we use Royal Mail 2nd Class signed for. Uk orders over £75 have free delivery. Overseas orders will be sent by Airmail.
Finally, you will be able to pay, either by credit/debit card or Paypal.
After you have ordered
We will keep in touch with you throughout the process, firstly we will email you to let you know that we have received your order, then we will then send you a 'mock-up' of how your item(s) will look. When you are happy with the proofs, we will go ahead and personalise your items, which, unless you have decided to collect from us in Castleford, will be posted to you. In the UK we use Royal Mail 2nd class signed for, for overseas orders we use Airmail.
Get in touch
If you would like to get in touch with us at any time, all our contact details are in the box below.